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Telephone Courtesy and Customer Service: Crisp 50 Minute Book
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Telephone Courtesy and Customer Service: Crisp 50 Minute Book

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Give employees effective telephone skills and you will see what a powerful business tool the phone can be. Everything from voice inflection to follow ... Show synopsis

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  • Telephone Courtesy and Customer Service: Crisp 50 Minute Book

    Trade paperback, 2000

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