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The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World

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The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World

by Rob Markey, Fred Reichheld

About this title: Reveals the question most critical to your company's future: 'Would you recommend us to a friend?'. This title provides a blueprint for long-term growth and success.

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