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What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult ...Show synopsisWhat is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, "Difficult Conversations" pinpoints what works. Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.Hide synopsis
Description:Good. Minimal damage to cover and binding. Pages show light use...Good. Minimal damage to cover and binding. Pages show light use. With pride from Motor City. All books guaranteed. Best Service, Best Prices.
Description:Like New. Book in almost Brand New condition. Shipped to over...Like New. Book in almost Brand New condition. Shipped to over one million happy customers. Your purchase benefits world literacy!
Description:Very Good. A copy that has been read, but remains in excellent...Very Good. A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, unless otherwise noted. No obvious damage to the cover, with the dust jacket (if applicable) included for hard covers. The spine r This item was a donation to Goodwill of Greater Washington. Thanks for your order from Goodwill of Greater Washington.
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