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Juran on Quality by Design: The New Steps for Planning Quality Into Goods and Services

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Juran on Quality by Design: The New Steps for Planning Quality Into Goods and Services

by J M Juran

About this title: J.M. Juran, whom Business Week calls, "the man who taught Japan how to manage for quality", presents a new, exhaustively comprehensive approach to planning, setting, and reaching goals in Juran's Quality Road Map. New emphasis is placed on setting goals, planning in "multifunctional" processes, establishing data bases, motivating managers and introducing quality planning into organizations. 30 line drawings.

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