Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst - Brinkman, Rick, and Kirschner, Rick, and Brinkman, Dr Rick

The authors arm a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Updated and revised for the digital age, this bestselling guide shows readers how to cope with style.

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst 2002, McGraw-Hill, New York, NY

ISBN-13: 9780071379441

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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst 1994, McGraw-Hill Companies, New York, NY

ISBN-13: 9780070078390

Hardcover

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