Managing Conflict in the Workplace: How to Develop Trust and Understanding and Manage Disagreements

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Managing Conflict in the Workplace: How to Develop Trust and Understanding and Manage Disagreements - McConnon, Shay, and McConnon, Margaret

This book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win.

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