Building Agreement: Using Emotions as You Negotiate

by ,

Write The First Customer Review
Building Agreement: Using Emotions as You Negotiate - Fisher, Roger, and Shapiro, Daniel

Whether you're negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you want. Building Agreement shows you how to control the five 'core concerns' that motivate people: -- Express appreciation for what others think, feel or do -- Build ... Read More

Building Agreement: Using Emotions as You Negotiate 2007, Random House Books, London

ISBN-13: 9781905211081

Mass-market paperback

Select