The Customer Revolution: How to Thrive When Customers Are in Control

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The Customer Revolution: How to Thrive When Customers Are in Control - Seybold, Patricia B, and Marshak, Ronni T, and Lewis, Jeffrey M

The author of "Customers.com" reports that we're in the midst of an economic transformation as fundamental as that of the Industrial Revolution: that customers are driving business. In her newest book, she offers strategies that are working for the smartest companies in the new "e-conomy", and that can work for every one of us as well.

The Customer Revolution: How to Thrive When Customers Are in Control 2001, Crown Business, New York, NY

ISBN-13: 9780609607725

Hardcover

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The Customer Revolution: How to Thrive When Customers Are in Control 2001, Random House Audio Publishing Group

ISBN-13: 9780375417771

Audiobook CD

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The customer revolution : how to thrive when customers are in control 2001, Random House Business Books, London

ISBN-13: 9780712669849

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