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This book teaches helping professionals the skills and procedures they need to handle crises. With the first edition of this comprehensive book, Burl ...Show synopsisThis book teaches helping professionals the skills and procedures they need to handle crises. With the first edition of this comprehensive book, Burl Gilliland and Richard James created a model that gives students and practitioners a systematic way of dealing with people in crisis. Upon this model the authors then built specific strategies for handling a myriad of different crisis situations--in many cases right down to providing the dialogue that the nurse, minister, police officer, counselor, or other practitioner might have with the person in crisis.Hide synopsis
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