A practical, managerial-oriented approach to show how IT is used in organizations for the improvement of quality and productivity. Contains a variety of cases which highlight problems many corporations encounter, as well as international cases, written by prominent international figures in the field, to illustrate how IT can be adapted to conform ...

Information Technology for Management: Transforming Business in the Digital Economy 2001, John Wiley and Sons (WIE), New York

ISBN-13: 9780471215332