Quality Management for Organizational Excellence: Introduction to Total Quality

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Quality Management for Organizational Excellence: Introduction to Total Quality - Goetsch, David L, and Davis, Stanley B

This book features a straightforward, practical look at applying the theories and principles of total quality in the real world. Current and comprehensive, it covers every aspect of total quality -- including several that receive little or no attention in other total quality books -- helping professionals understand that in order to compete in the ...

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