Quality Customer Service Rekindling the Art of Service to Customers

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Quality Customer Service Rekindling the Art of Service to Customers - Burton, Sharon L

Quality Customer Service Rekindling the Art of Service provides reflective and easy to read narratives about customer service, via the lens of seven characters that individually represent different business types. The characters, Dollar, Stu, Meaty, Shopper, Peachie, Medic, and BATS, depict quality customer service for personal usage, businesses, ... Read More

Quality Customer Service Rekindling the Art of Service to Customers 2007, Sharon L Burton

ISBN-13: 9780615148977

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