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What do your people at work and your spouse and kids at home have in common with a five-ton killer whale? This work explains that both whales and ...Show synopsisWhat do your people at work and your spouse and kids at home have in common with a five-ton killer whale? This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between "GOTcha" (catching people doing things wrong) and "Whale Done!" (catching people doing things right).Hide synopsis
Description:New. 0743525906 BRAND NEW. AUDIO CASSETTE. Still in plastic...New. 0743525906 BRAND NEW. AUDIO CASSETTE. Still in plastic wrap. Still in plastic wrap. We are a tested and proven company with over 700, 000 satisfied customers since 1997. Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders.
Description:New Book. Shipped from UK in 4 to 14 days. Established seller...New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
Description:Good. Ships from the UK. Former Library book. Shows some signs...Good. Ships from the UK. Former Library book. Shows some signs of wear, and may have some markings on the inside. Your purchase also supports literacy charities.
Description:Very Good. The book has been read, but is in excellent condition...Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. 133 p. Intended for professional and scholarly audience.
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