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A powerful, seven-step approach shows readers how to handle difficult conversations--at home or at work--with confidence and skill.A powerful, seven-step approach shows readers how to handle difficult conversations--at home or at work--with confidence and skill.Hide synopsis
Crucial Conversations: Tools for Talking When Stakes Are High (American Media International) – Audiobook cassette (2003)
Kerry Patterson, Joseph Grenny, Ron McMillian
Audiobook cassette, American Media International 2003
ISBN: 0972446222 ISBN-13: 9780972446228
Crucial Conversaions gives people the tools to handle life's most difficult and important conversations.Crucial Conversaions gives people the tools to handle life's most difficult and important conversations.Hide
American Media International,
Description:Good. TEXT ONLY. NO ACCESS CODE. Used texts with varying degrees...Good. TEXT ONLY. NO ACCESS CODE. Used texts with varying degrees of highlighting and wear. Email for details. Could be a former library book.
Everyone has to deal with difficult situations while interacting with people whether it be a difficult customer, a overzealous boss, or a conflict with a coworker. It is necessary to be able to deal with these types of situations with out losing your temper or making your work-life much more difficult ...
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