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ISBN: 0712680357 / ISBN-13: 9780712680356

Zapp!: The Lightning of Empowerment

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Zapp! is a modern-day fable that explores the concept of empowerment in easily recognizable and applicable terms. It details what managers and ... Show synopsis

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  • Zapp!: The Lightning of Empowerment (Century) – Hardcover (1999)
    by William C. Byham, Jeff Cox

    Zapp!: The Lightning of Empowerment

    Hardcover, Century
    1999
    English
    2nd Revised edition. Revised.
    228 pages

    ISBN: 0712680357
    ISBN-13: 9780712680356

    Zapp! is a modern-day fable that explores the concept of empowerment in easily recognizable and applicable terms. It details what managers and organizations must do to create and maintain an empowered work force - dedicated to constant improvement in terms of quality, output, sales and customer satisfaction. Most managers know that revitalization in their companies must occur from the ground up. But how can they get that message to employees without applying the kind of pressure that makes them even less productive? Much ... Show more

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Reviews of Zapp!: The Lightning of Empowerment

Overall customer rating: 5.000
elmoskibud

Zapp! Small book - BIG message

by elmoskibud on Aug 9, 2007

The material is not new, but the book presents it in an absolutely en-lightening (no pun intended) manner. The theory of empowerment has been around for a while, but this book does a great job at characterizing managers who SAP the energy from their people, rather than ZAPPing them through empowerment. It makes it easy to identify these two types of opposing managers through an imaginative presentation of the material. I've been in management for over 30 years, and I think this book should be used as a checklist for evaluating managers. I personally have lived through the SAPPING style and seen 3 people quit in the last three years due to a manager who embodies the SAP management style. - I think the book used him as a model for poor management style. I have also seen people change from underachievers to promotable in less than a year when moved from this SAP to a ZAP manager. Again, the book does a great job of presenting the material in a fun, easy to read manner, rather than running on with mundane theory. It provides clear methods and examples in a creative manner to help readers become more effective managers by zapping their people with energy through empowerment. I purchased three more of these books for some of my peers and subordinates who I think can use the principles. I think the investment is worth it - the lightning is contagious.

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