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ISBN: 0613920791 / ISBN-13: 9780613920797

Be Our Guest: Perfecting the Art of Customer Service

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In a brand-new series, the Disney Institute reveals the strategies that have sealed Disney's extraordinary reputation in a highly competitive and ... Show synopsis

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  • Be Our Guest: Perfecting the Art of Customer Service (Turtleback Books) – Hardcover (2003)
    by Disney Institute (Creator), Michael D Eisner (Foreword by)

    Be Our Guest: Perfecting the Art of Customer Service

    Hardcover, Turtleback Books
    2003
    English
    Turtleback School & Library ed.
    207 pages

    ISBN: 0613920791
    ISBN-13: 9780613920797

    Now, for the first time, one element of the methods behind the magic that is the Walt Disney World Resort--quality service--is revealed. The book outlines proven Disney principles and processes for helping an organization focus its vision and align its people into a strategy that delivers on the promise of exceptional customer service.

  • 1. Hardcover, Turtleback Books, 2003

    $551.53

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    Condition:
    Good

    Ships from:
    OH, USA

    Description: Good. Item may show signs of shelf wear. Pages may include...

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