Find Your Next Favorite Book
Our Money-Back Guarantee

ISBN: 0130826650 / ISBN-13: 9780130826657

Customer Service: A Practical Approach

by

For undergraduate courses in Customer Service, Training and Development, and Service Marketing; also as a supplement for a course in Marketing ... Show synopsis

Find your copy

Buy it from  $0.99
Buy new from  $1.09

Change currency
  • Customer Service: A Practical Approach (Prentice Hall) – Trade paperback (1999)
    by Elaine K Harris

    Customer Service: A Practical Approach

    Trade paperback, Prentice Hall
    1999
    English
    2nd ed.
    148 pages

    ISBN: 0130826650
    ISBN-13: 9780130826657

    Tackling important issues facing customer service providers and customer service managers today, this straightforward, easy-to-read text provides students with: (1) a thorough understanding of the customer service industry, (2) a working knowledge of current trends and the ability to interpret those trends, and (3) the fundamental abilities and strategies that lead to the successful implementation of customer service. A #1 training and reference resource for numerous companies, the text's unique approach unfolds the ... Show more

  • 1. Trade paperback, Prentice Hall, 1999

    $0.99
    List price: $58.00
    You save: $57.01 (98%)

    Add to Cart

    Condition:
    Very Good

    Ships from:
    WA, USA

    Description: Very good. Appearance of only slight previous use. Cover and...

    Show details
  • 2. Trade paperback, Prentice Hall, 1999

    $0.99
    List price: $58.00
    You save: $57.01 (98%)

    Add to Cart

    Condition:
    Good

    Ships from:
    OR, USA

    Description: Good. Light shelf wear and minimal interior marks. Millions of...

    Show details
  • 3. Trade paperback, Prentice Hall, 1999

    $0.99
    List price: $58.00
    You save: $57.01 (98%)

    Add to Cart

    Condition:
    Fair

    Ships from:
    TX, USA

    Description: Fair. Book selection as BIG as Texas.

    Show details
  • 4. Trade paperback, Prentice Hall, 1999

    $0.99
    List price: $58.00
    You save: $57.01 (98%)

    Add to Cart

    Description: Very Good. 0130826650 Book is lightly used with little or no...

    Show details
  • 5. Trade paperback, Prentice Hall, 1999

    $0.99
    List price: $58.00
    You save: $57.01 (98%)

    Add to Cart

    Condition:
    Very Good

    Ships from:
    CA, USA

    Description: Shipped within 24 hours. 100% Refund Guaranteed. Very good with...

    Show details
  • 6. Trade paperback, Prentice Hall, 1999

    $0.99
    List price: $58.00
    You save: $57.01 (98%)

    Add to Cart

    Description: Satisfaction Guaranteed. Shipped quickly. 2000. Paperback. 2nd...

    Show details
  • 7. Trade paperback, Prentice Hall, 1999

    $0.99
    List price: $58.00
    You save: $57.01 (98%)

    Add to Cart

    Condition:
    Good

    Ships from:
    OH, USA

    Description: Good. Giving great service since 2004: Buy from the Best! 4, 000...

    Show details
  • 8. Trade paperback, Prentice Hall, 1999

    $0.99
    List price: $58.00
    You save: $57.01 (98%)

    Add to Cart

    Condition:
    Good

    Ships from:
    IN, USA

    Description: Good. Shows some signs of wear, and may have some markings on...

    Show details
  • 9. Trade paperback, Prentice Hall, 1999

    $0.99
    List price: $58.00
    You save: $57.01 (98%)

    Add to Cart

    Condition:
    Good

    Ships from:
    PA, USA

    Description: Satisfaction Guaranteed. Shipped quickly. 2000. Paperback. 2nd...

    Show details
  • 10. Trade paperback, Prentice Hall, 1999

    $0.99
    List price: $58.00
    You save: $57.01 (98%)

    Add to Cart

    Description: Good. Moderate reading wear to covers and page edges. A decent...

    Show details

Reviews of Customer Service: A Practical Approach

Overall customer rating: 5.000
Customer rating: 5 out of 5 5 out of 5
Would recommend?: Yes  1 out of 1
Love it or hate it? Review it now

Discussions about Customer Service: A Practical Approach

Start a new discussion
  1. What's on your mind? Review post guidelines

Join Today!

Share your ideas with other community members

Create account

Already a member?

Log in now

Get $300 in coupons and other goodies. Sign up for newsletter No, thank you.

You're signed up (and we you). Watch for our Welcome e-mail and your first coupon. Thanks!