Jul 8, 2009
As a former chronic people-pleaser and women's life coach, this book stood out to me because of the subtitle, "250 Ways to Say It and Mean It." (No, that is.)
I liked how the author put 250 strategies and tight spots one might face (categories such as friends, family, really difficult people were extra helpful) and then gave examples of how one could say "no" in each situation. I also enjoyed her piece of classic advice-If you don't feel like saying yes, then it should probably be a "no." I will definately use some of her examples with clients.
What I did not like about the book was the way the author assumed that all requests one did not want to do warranted a no and completely neglected to mention compromising in many of the sticky situations. Some situations, especially ones involving one's partner, require more than just an assertive "no" in order to ensure a solid relationship with healthy boundaries. There are times when you may need to say-No but how about this? and try to meet someone in the middle. Then again, this book was about the word "no", not a manual on how to negotiate.