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Verbal Judo: The Gentle Art of Persuasion

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"Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether ... Show synopsis

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Reviews of Verbal Judo: The Gentle Art of Persuasion

Overall customer rating: 4.334
Cale C

Good Book

by Cale C on Jul 5, 2012

This was exactly what I ordered I was very pleased. More

Christy B

A manager must

by Christy B on Jan 20, 2011

I bought 3 copies of this book and gave them to my nurses to read. It has been a huge help in dealing with difficult patients and co-workers. I would recommend this to anyone that works with the public. More


Justifies being a nice-guy in tough situations

by WayneBNorris on May 13, 2010

This is the first of a series of books on the same subject. The organization and central themes are a bit rough, random, and disorganized, but the underlying concepts are good. The author presents his notion of deflecting aggression by others so as to achieve positive results - inspired by the ... More

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