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How often do you flnd yourself on the losing end of an argument? What percentage of your success in life depends on your success in conversation? Believe it or not, if you are like most people, your answer would be 98 percent or more. Do you have a plan ready when you find yourself confronting an a

Verbal Judo 1994, Quill, New York, NY

ISBN-13: 9780688137861

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