Total Quality Management

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Total Quality Management - Besterfield, Dale H., and Besterfield-Michna, Carol, and Besterfield, Glen

For undergraduate and graduate courses in Total Quality Management, Quality Assurance, and Total Quality offered by technical, engineering, business, education, and health care departments. Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive text provides a fundamental, yet comprehensive exploration of ...

Total Quality Management 2003, Pearson Education (US), Upper Saddle River

ISBN-13: 9780131228092

3rd International edition

Paperback

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Total Quality Management 2002, Prentice Hall, Upper Saddle River, NJ

ISBN-13: 9780130993069

3rd edition

Hardcover

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Total Quality Management 1998, Prentice Hall, Upper Saddle River, NJ

ISBN-13: 9780136394037

2nd edition

Hardcover

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Total Quality Management 1995, Prentice Hall, Englewood Cliffs, NJ

ISBN-13: 9780130306517

Hardcover

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