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This best-selling reference book has been completely updated and expanded! The Quality Toolbox gives quality practitioners a choice of a variety tools for dealing with the wide variety of situations that occur on the road to continuous improvement. it includes a variety of matrices and flowcharts, data collection and analysis tools, tools for planning, tools for analyzing processes and discovering root causes, and different forms of brainstorming and other tools for generating, organizing, and evaluating ideas. In short, ...

The Quality Toolbox 2004, ASQ Quality Press, Milwaukee, WI

ISBN-13: 9780873896399

2nd edition

Trade paperback

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The Quality Toolbox 1994, ASQ Quality Press

ISBN-13: 9780873893145

Unabridged

Hardcover

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