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The Managed Heart: Commercialization of Human Feeling

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The Managed Heart: Commercialization of Human Feeling - Hochschild, Arlie Russell

In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. ...

The Managed Heart: Commercialization of Human Feeling 2012, University of California Press, Berkeley

ISBN-13: 9780520272941

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The Managed Heart: Commercialization of Human Feeling 2003, University of California Press, Berkeley, CA

ISBN-13: 9780520239333

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The Managed Heart: Commercialization of Human Feeling 1985, University of California Press

ISBN-13: 9780520054547

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The Managed Heart: Commercialization of Human Feeling 1983, University of California Press, Berkeley, CA

ISBN-13: 9780520048003

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