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Silence Kills: Speaking Out and Saving Lives

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The dozen personal essays in this collection, from patients and their caregivers, nurses, social workers, and physicians, address the devastating human results that can occur from a lack of communication and understanding among those in the health care profession. Medical error--much of it traceable to simple lack of communication--costs billions of dollars each year, in addition to the less quantifiable costs of the loss of trust in doctor-patient relationships and the decline in morale among health care professionals. ...

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