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Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

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"The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, ...

Resolving Conflicts at Work: Ten Strategies for Everyone on the Job 2011, Jossey-Bass, San Francisco, CA

ISBN-13: 9780470922248

3rd edition

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