Celebrate our new site and save $15 Get code »

Moments of Truth - Carlzon, Jan, and Peters, Tom (Designer)

Traces the author's spectacular turnaround successes with three major corporations and spells out his trendsetting approach on meeting the demands of today's service economy.

Moments of Truth 1989, HarperBusiness, New York, NY

ISBN-13: 9780060915803

Trade paperback

Select
Moments of Truth 1987, Ballinger Publishing Company

ISBN-13: 9780887302008

Hardcover

Select
Moments of Truth Longman Higher Education, Harlow

ISBN-13: 9780063120976

Paperback

Select