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Managing by Measuring: How to Improve Your Organization's Performance Through Effective Benchmarking

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As information systems managers search for ways to improve their operations, they're discovering that traditional "shot-gun" approaches to benchmarking are too broad and too vague. Now, "Managing by Measuring" breaks out of the generalist mold to supply targeted information on how to identify best practices specifically in information systems organizations. The book includes:

Managing by Measuring: How to Improve Your Organization's Performance Through Effective Benchmarking 1999, Amacom, New York, NY

ISBN-13: 9780814403907

Hardcover

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