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Management: Meeting and Exceeding Customer Expectations

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Management: Meeting and Exceeding Customer Expectations - Plunkett, Warren R, and Allen, Gemmy S, and Attner, Raymond F

MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: 1) the never-ending effort by managers ...

Management: Meeting and Exceeding Customer Expectations 2012, South Western Educational Publishing, Mason, OH

ISBN-13: 9781111221348

10th edition

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Management: Meeting and Exceeding Customer Expectations 2007, Thomson South-Western

ISBN-13: 9780324423013

9th edition

Hardcover

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Management: Meeting and Exceeding Customer Expectations 2007, South-Western, Mason, OH

ISBN-13: 9780324568363

9th Revised edition

Paperback

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Management: Meeting and Exceeding Customer Expectations 2005, Thomson South-Western

ISBN-13: 9780324227154

8th Revised edition

Hardcover

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Management: Meeting and Exceeding Customer Expectations 1997, South Western Educational Publishing, Cincinnati, OH

ISBN-13: 9780538863117

6th edition

Trade paperback

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Management: Meeting and Exceeding Customer Expectations 1997, South Western Educational Publishing, Cincinnati, OH

ISBN-13: 9780538844963

6th edition

Hardcover

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Management: Meeting and Exceeding Customer Expectations 1997, South Western Educational Publishing, Cincinnati, OH

ISBN-13: 9780538856591

6th edition

Trade paperback

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