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Making IT Lean: Applying Lean Practices to the Work of IT

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Making It Lean: Applying Lean Practices to the Work of IT - Williams, Howard, and Duray, Rebecca

Making IT Lean: Applying Lean Practices to the Work of IT presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several areas of application within this domain, allowing you to quickly gain ...

Making It Lean: Applying Lean Practices to the Work of IT 2012, CRC Press, Boca Raton

ISBN-13: 9781439876022

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