This book provides a perspective on knowledge management at Siemens- an internationally recognised benchmark - by presenting thereader with the best of the corporation's practical applicationsand experiences. Tom Davenport and Gilbert Probst bring togetherinstructive case studies from different areas that reflect the richinsights gained from years ...Read MoreThis book provides a perspective on knowledge management at Siemens- an internationally recognised benchmark - by presenting thereader with the best of the corporation's practical applicationsand experiences. Tom Davenport and Gilbert Probst bring togetherinstructive case studies from different areas that reflect the richinsights gained from years of experience in practising knowledgemanagement.Most of the cases have been updated for the second edition. Newcases have been added.The Knowledge Management Case Book provides a comprehensive accountof how organisational knowledge assets can be managed effectively.Specific emphasis is given to the development of generic lessonsthat can be learned from Siemens' experience. The book also offersa roadmap to building a "mature knowledge enterprise," therebyenhancing our understanding of the steps that need to be taken inorder to sustain competitive dominance in the knowledgeeconomy.Presenting applications from very different areas, thispractice-orientated book is really outstanding in the broad fieldof KM literature."Perhaps the most revealing - and interesting - part of the casesin this book is not the analysis of the various knowledgemanagement tools and processes, but the description of theirdevelopment, of how they come about, of how commitment was gained, of how implementation was led."Yves Doz, The Timken Chaired Professor of Global Technology andInnovation at INSEAD, Fontainebleau"This case book brings insights how our most valuable resourcemakes those tools happen. I found this book exciting reading, because it is, to my knowledge, the only book where a singlecompany with a wide variety of knowledge management approachesaccumulates years of experiences and lessons learned. Edited by twoof the leading thinkers in the field of knowledge management, thisbook will show the way you practise knowledge management in yourcompany."Heinz Fischer, Global Head of HR, Deutsche Bank AG"This book is a rare and valuable description of a single company'sknowledge management journey. Siemens has made impressive advancesin becoming a knowledge-driven firm, and this volume details manyof its directions and waystations."Laurence Prusak, Executive Director, IBM Institute for KnowledgeManagement"Though there are many books on Knowledge Management, this is aunique one on a sense that it provides practical application of KMrather than the jargon."Sushil, Modi Foundation Chair Professor and Group Chair, Departmentof Management Studies, Indian Institute of Technology, New DelhiRead Less
Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Sewn binding. Cloth over boards. 270 p. Contains: Illustrations.
Good. A sound copy with only light wear. Overall a solid copy at a great price! All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business.
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