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I'm at a Loss for Words: What to Say When You Don't Know What to Say

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The perfect book for those impossible tongue-tied moments Imagine . . . a houseguest has finally left -- taking a valued autographed baseball with him! . . . a hairdresser has just given her client the world's worst haircut . . . a thoughtful friend wants to arrange a blind date for two people she likes -- but one of them isn't interested No one wants to deliver bad news, complain about the service we've received, or confront a friend's bad behavior. But sometimes we're called on to do just that. For those awkward times at home or in business when the right words won't come easily, I'm at a Loss for Words gives readers what they need to handle stressful encounters with grace and ease. Author Cynthia MacGregor gives readers just the right words for: -- Condolence letters -- Breaking bad news -- Offering a toast at an anniversary party -- Thanking a friend or relative for a thoughtful but inappropriate gift -- Telling children about a divorce in the family Whether in person, over the phone, online, or on paper, difficult situations become easy when you have the right words at your command! Hide synopsis

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