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Explains the fundamental principles of communicating through speech, with sections on such specialized presentations as the sales talk, the lecture, and question-and-answer sessions and advice on effective listening and learning by discussion.

How to Speak How to Listen 1997, Simon & Schuster, New York, NY

ISBN-13: 9780684846477

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How to Speak, How to Listen 1985, MacMillan Publishing Company

ISBN-13: 9780020795902

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