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Crucial Conversations: Tools for Talking When the Stakes Are High

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Crucial Conversations: Tools for Talking When the Stakes Are High - Patterson, Kerry, and McMillan, Ron

For use in schools and libraries only. Offers techniques for communicating effectively in difficult and important situations to achieve positive results.

Crucial Conversations: Tools for Talking When the Stakes Are High 2002, Turtleback Books

ISBN-13: 9781417664474

School & Library edition

Hardcover

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