Whether it's reprimanding a teenager for breaking a curfew or asking the boss about a promised raise, readers will learn the hands-on skill to resolve the touchiest issues.Whether it's reprimanding a teenager for breaking a curfew or asking the boss about a promised raise, readers will learn the hands-on skill to resolve the touchiest issues.Read Less
Good. 070 Item may show signs of shelf wear. Pages may include limited notes and highlighting. Includes supplemental or companion materials if applicable. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority.
Very Good. Please note: This is an AUDIO book on CD. Surface scuffing on disk 4. No scuffs on other disks. (Shelf location: G) All items carefully packed to avoid damage from moisture and rough handling.
New in very good dust jacket. NEW 4 CD SET. SHIPS FROM WA-USPS. EXPEDITED SHIPPING AVAILABLE. 4 CDs. Audience: General/trade. NEW 4 CD SET. SHIPS FROM WA-USPS. EXPEDITED SHIPPING AVAILABLE. Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior Audio CD'S. Law; Non-Fiction; Psychology
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