Class Acts: How Good Manners Create Good Relationships and Good Relationships Create Good Business

by ,

Write The First Customer Review
Class Acts: How Good Manners Create Good Relationships and Good Relationships Create Good Business - Mitchell, Mary, and Baldrige, Letitia (Foreword by)

Being a class act in today's complicated business world demands much more than knowing the correct fork to use. Here's the complete guide to handling sticky situations, embarrassing questions, rude encounters, and faux pas with grace and style.