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Benchmarking for Best Practices in the Public Sector: Achieving Performance Breakthroughs in Federal, State, and Local Agencies

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Benchmarking for Best Practices in the Public Sector: Achieving Performance Breakthroughs in Federal, State, and Local Agencies - Keelhey, Patricia, and Keehley, Patricia, and Keehley, P

For leading companies in the private sector, benchmarking has become a major catalyst for change and a key tool for gathering information from competitors and process leaders, as well as from within. " Benchmarking for Best Practices in the Public Sector" is a unique practical guide that shows public officials and administrators at all levels of ...

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