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Be Our Guest: Perfecting the Art of Customer Service

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Be Our Guest: Perfecting the Art of Customer Service - Disney Institute, and Kinni, Theodore B, and Eisner, Michael D (Foreword by)

In a brand-new series, the Disney Institute reveals the strategies that have sealed Disney's extraordinary reputation in a highly competitive and ever-evolving business environment. This edition features anecdotes and case studies from various companies that describe how they adopted the techniques learned in the Institute's seminars to create an ...

Be Our Guest: Perfecting the Art of Customer Service 2003, Disney Editions

ISBN-13: 9780786853946

Trade paperback

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Be Our Guest: Perfecting the Art of Customer Service 2003, Turtleback Books

ISBN-13: 9780613920797

Turtleback School & Library edition

Hardcover

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Be Our Guest: Perfecting the Art of Customer Service 2001, Disney Editions, New York, NY

ISBN-13: 9780786853076

Hardcover

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