Very good. Your total satisfaction is our goal. If you are unhappy with your purchase for any reason, simply return the item in its original condition within two weeks of order, and we'll credit your account for the full amount of the title All orders are shipped from Boise Idaho. While the overwhelming majority of packages shipped via Standard shipping arrive within the time specified above, in rare cases shipments can take 3 to 5 weeks to arrive. Please note: At this time, we ship only within the Unit.