Today Only! $15 off your order. See Inside »

Need to say "no" to the boss but can't imagine how to do it? here are 201 ways to say no in all kinds of situations without alientating or annoying the denied person.

201 Ways to Say No Effectively and Gracefully 1997, McGraw-Hill Companies, New York, NY

ISBN-13: 9780070062191

Trade paperback